Family Services Representative, Allentown & Bethlehem

The Diocese of Allentown is in search of a highly motivated Family Services Representative to assist families with at-need and pre-need sales of burial rights. This full time, 100% commission position, has unlimited income potential and provides flexibility to work up to six days per week. Qualified candidates will possess compassion for others to help families make informed decisions during difficult times. You must be motivated and a great communicator with the desire to grow and cultivate networks in our Catholic community.

The Family Service Representative, reporting to the Director of Cemeteries, will build relationships and work cooperatively with the cemetery operations staff, resulting in seamless, high quality service to ensure customer satisfaction. The Family Services Counselor will also provide the highest and most respectful level of care by completing all aspects of the funeral arrangement – before, during and after.

Bachelor's Degree in Sales, Marketing or relevant field with 2 - 4 years direct sales and customer service experience required. Cemetery sales experience preferred, but not required. The equivalent combination of education and experience will be considered if the candidate has a proven track record of exceeding performance objectives and success with being part of a winning sales team.

Additional Requirements:

Must be proficient using Microsoft Office (Word, Outlook, Excel) and other technology including GPS. A valid driver’s license is required. Bilingual (English/Spanish or English/Vietnamese) is a plus.

Our benefit package includes medical coverage, effective the first of the month after hire date, plus additional voluntary benefits after ninety days.

Please submit a cover letter and resume via email or fax to 610-439-7693 or mail to the address below:

Diocese of Allentown
Attn: Human Resource Office (FSR)
P.O. Box F
Allentown, PA 18105-1538